Redesign Discord Notification

- Role
- Project Lead
UI/UX Design
Usability Testing
Storyboarding - Team
- Yaya Zheng
Ruby Wu
Meiyao Li - Timeline
- Mar – Jun 2025
11 weeks - Instructors
- Bridget Weis
Li-Yuan Chiou
Context
The Modern “Do Not Disturb” Dilemma.
“Do Not Disturb” offers peace, but at a cost: the gradual erosion of belonging.
Re-entering a community can be overwhelming--missed inside jokes, lost context, and the quiet anxiety of FOMO—“am I missing out the fun?”
In active Discord communities, members struggle with staying informed—either feeling glued to servers or returning to irrelevant noise after being away.
Opportunity
How might we empower non-technical users with more control over their notifications and reduce friction so catching up on community updates feels effortless?
Redesign vision
Not Just For Gamers!
Discord has expanded beyond its gaming roots, becoming widely adopted by non-gamer communities (for example, tutoring, networking, hobbies, and content-creator fanbases).
Although Discord invested in a playful, beginner-friendly visual branding, its mobile UX still feels intimidating and overwhelming for newcomers with low technical fluency.
Steep onboarding curves, folder-based navigation, and unpredictable system behaviors can create friction and discourage prolonged engagement. Our redesign vision is to optimize the mobile UX to align with Discord's inviting rebrand.
Customer insights
Non-technical Community Members
Use Discord as their main information source for upcoming events, such as fundraising, in-person meetups, and community updates.
Their mental model is shaped by Instagram and Messenger, not advanced search, bots, or threads.
They are busy—not chronically online 24/7—and struggle to keep up with fast-paced conversations and complex server structures.